Cancellation, Return, & Exchange Policies
I will honor requests to cancel orders within 24 hours of their purchase.
I will not cancel orders past 24 hours of placement for ANY reason. This is my standard policy. Please carefully read my information on processing times, which can be found in each item description, the confirmation of purchase email, and the shop policies section.
Much unhappiness can be avoided by reading the description of each item VERY CAREFULLY before purchasing, so that you aren't expecting something different than the product that is offered!
Return & Exchange:
Buyer MUST pay return shipping if a return is requested. If you do not contact me within three days of when you received the products, I will not issue refunds, grant returns, or mail replacements.
I cannot replace items if they break or are otherwise damaged while in your possession, or with regular use. I am not liable or responsible for replacing lost earrings that fall off and get lost during use. If you lose an earring, please contact me for the option to purchase one single earring to match the lost one.
Many styles of earrings may be fragile and delicate, and must be handled with care- which means that if you intentionally bend the parts, scratch the surface, or pull roughly on the components attached with jump rings, they will likely break. I will not replace items that have been damaged due to rough handling after they’re safely delivered to you.